Curaleaf Dispensary Glendale

Worst and slowest service I’ve ever experienced. However if you have a ton of time to waste come on in and watch the train wreck unfold before your eyes.

I'm incredibly disappointed with Curaleaf's business practices. While they are a popular spot in the Valley, their loyalty program is completely out of touch and arguably deceptive. The spending requirements for their tiers are astronomical: $800 just to reach the second tier, and $5,000 for the top tier. Because points expire in a very short three-month window, these goals are unattainable for the average customer, keeping almost everyone trapped at the base level. Additionally, the customer service regarding these points is lacking. Staff consistently auto-applies points to purchases without asking, removing the customer's choice in how to use them, and there is virtually no way to track or prove this on the consumer end. It feels like they intentionally keep quiet about the details of the program because it's so poorly designed. If you're looking for a dispensary that actually values its customers and offers realistic, consumer-friendly rewards, look elsewhere. Curaleaf's system is clearly designed to make you fall short.

Twice we have had to deal with Brandon and his customer service skills are not good! He is rude and unpleasant to deal with. The other staff members have been excellent in helping us!

As always the most positive experience at this location! It’s your employees who make the difference and your brand stand out as best all around because of it. Well done everyone!

Thanks BRANDON you rock you really helped me out today and had some really good customer service skills. I really appreciate your time and information. Thank you for everything again you rock.! I will definitely be coming back to the store just because of BRANDON. He deserves some recognition. :)