K.Y. Home & Garden LLC

Great place and awesome customer service

DO NOT ORDER OR BUY ANYTHING FROM THIS SELLER!!!! This is the absolute worst business I have ever seen in my life if I could give them zero stars, I would. Number one I don’t know who this worker is her name is Kim. I wanted to place an order online and They don’t have a phone. I don’t know if they think this is the year 1776 but they are phone numbers now for people to call you businesses but you’re too cheap to spend $100 a month to have customers call you for these problems, regardless of the fact, I placed my order because I kept emailing with no reply and I wanted to order a vase that I have the exact same that broke this morning I was in tears and I’ve been emailing all morning. No response so I decide to just place my order immediately after I placed my order about 20 minutes later she emails Says my order is closed and she will issue a refund in five minutes. I start emailing her back trying to ask for. Substitutions or what else I can get that similar for the same price or if she can just call me she refused to call me even though I’ve listed my phone number multiple times she said she refunded me to PayPal, but I did not pay with the PayPal account, I paid with a debit card and she keeps sending me a screenshot of a refund to PayPal and at the bottom it says this user is unregistered so where’s my refund you just stole $100 from me and I’m filing fraud with my bank and I’m getting your business shut down since now you don’t want to answer. Congratulations.

Why are you guys not open on the weekends and I can't come in because I work Mon-Fri 800am-500pm. Would love to come and support your business. Thank you! I don't see what I did to be the bad person. I'm giving ratings on what your store hours are an inconvenience to people that want to support our local businesses during normal business hours but can't and this is how you respond. Definitely will not support your business.

I don’t know why but there price are really low I think we should all support our local small businesses I got what I needed for really cheap price

Good selection of planters and decently priced. Located next to DDs with accessible parking right front of the store. A lot of merchandise were on sale. Also have animal planters for flowers