Blossoms & Stems Florist & Greenhouse

The order I placed was NOT what I received. When I called to let them know I wasn’t happy with the order the rude lady tried to blame it on the fact that I ordered it through my local florist wire service because I am out of state and out of my order amount she only received like 1/2 the money I spent. That isn’t on me I paid a fair amount to receive a lackluster arrangement. The lady was rude, disrespectful and hateful. And I called trying to be pleasant but in the end she got what she put out there. The first picture with the white flower and pale carnations was the order they sent out. The second picture is the flowers I ordered to go to another state, it is worth the value. If you are not willing the give the customer the value they paid for then maybe don’t take the wire orders. And when a customer calls the incorrect thing to do is to rudely tell them is “well too bad, can’t make everyone happy” and hang up. You my dear should not be in customer service if that is your best. 100% will NEVER order or send wire orders to this company again!! Recommend y’all to be leery of this company and their cutting corners.

My cousin (who lives in Canada) sent me flowers, she wanted to use a local florist instead of one of the massive chains. So she placed an order with Blossoms & Stems. Arrangement was supposed to be delivered Friday, Jan 30, 2026. Today is Tuesday, Feb 3rd and still no arrangement. She has tried contacting them but no answers and you can't leave a message. I told her to contact her credit card company and make sure she isn't charged for them.

Seems to be a common thread for this florist....ordered one thing and received another. Horrible customer service. When I called, the employee was not willing to make it right in any way and actually hung the phone up on me. I emailed the address provided and asked for the owner to contact me, but no response.

Ordered from a 3rd party. Paid $140 for a premium bouquet and got this crap that’s not even worth $50 I could’ve went to Walmart and got a bigger bouquet than this. They deserve NO STARS and I better be refunded. I also order led balloons and a stuffed animal. Business will not answer the phone.

The flowers looked good but arrived one day late. There was no way to contact the shop—they did not answer their phones.