Garden Center of Las Cruces

Stay away and look for another company. Never give them money upfront. They don’t respond to any communication, they lie their way out, and once they get the money the owner would disappear . You will be lucky if they can finish in 2-3 years

Poor service, with poor communication. The owner would vanish after taking the money . These people should not be in business.

They are the worst in customer service. After taking the money the owner would not respond to any phone calls or messages. The time takes them to finish the job could be indefinite. The owner Jesus collects the money upfront then he would disappear. The owner doesn’t abide by any contract, he has multiple projects but not enough workers and after starting the project he would jack up the price. This is a fraud company. Stay away .

A few things that may be of interest before hiring this company: The good: Design and consultation period was great. The final product looks fine. Things to note: 1. Document, document, document: a. Whatever is orally discussed and is important must be put in writing. Else you will find yourself asking after things already discussed but not done b. Take before, during and after pictures of the work being done for evidence. You may need to compare that to what is actually in the contract. c. Poor clean up post-project: Make sure there is an understanding and that it is indeed done that the work area will be left cleaned up/in its original condition. The site before pictures and writing included as evidence before work starts will help. I am still waiting for the company to get back to me about cleaning up whatever material they left at this job site. 2. Make sure to read and read again what the contract work will and will not entail. Pay attention to what costs may arise that were not in the contract and/or work promised to be done but either not done, or done shoddily. 3. Project updates: Keep a close eye on work progress and document any ensuing correspondence with the company. 4. Poor communication: Requesting responses from the company is an uphill task. You will have to chase after them time and time again, which is quite frustrating. They do not get back to you in a timely manner or if they do, it is not about what you asked, or by that time, more issues will have come up that will not be addressed. 5. Absenteeism: Manager and/or foreman not always at hand for questions. Due to this, you turn to the work crew for updates but communication is poor due to language barrier, again another frustrating trait. The bad: Would not recommend this company.

Working with Isaac was Great!! He’s Very Knowledgeable AND Professional ~ Great Follow-up!!