Superior Garden Center

Expensive but excellent quality

Beautiful tree, great customer service, terrible planting. I'm a first time homebuyer and knew nothing about buying or planting trees. I had a great experience selecting a tree. However, a little more than a year later (after the warranty has expired of course) my tree started to die from the top down. After a bit of research, I learned my tree was not planted properly. It was buried WAY to deep. Even after some digging I can't see the root flare, which should be above ground. A GIANT mound of mulch was piled over the tree by the planters, like a good foot up the tree. When I removed the mulch, I saw it was covering burlap which went up a good 10 inches up the tree and was wrapped tightly around - not cut back. The selection, customer service, and quality of the trees was lovely. However, I would NOT recommend hiring them to plant a tree. I wish I would have known a bit more at the time, so I could have caught it. However, I knew nothing about how trees should be planted until it was dying and I had to research why. The bottom 2/3 of the tree are still alive, so I'm hoping it is salvageable/ fixable, I'm doing my best.

I was there today and experienced the best customer service. Lisa was so knowledgeable on every shrub I had a question about. She also gathered up the 11 different shrubs I purchased and loaded in my vehicle. She is just top notch ! Great first time buying experience for me at Superior Garden Center !!!

Don’t waste your money here on a false pretense that they warranty their plants. Just went in to get some plants replaced on warranty that they claim to honor. We went in a few weeks after we originally bought them a year ago and they said they wouldn’t honor them past the date. Even though we contacted them multiple times about the warranty and had pictures to prove they were dead..

When calling all you get is numbers to call and choices to choose from but never a real person to ask for availability ir prices. Very frustrating!!!