Shady Hill Greenhouse-Nursery

Yesterday I went out out of my way to go to this greenhouse. The hours online are incorrect!!! Today, in order to avoid wasting my time again, I called in advance. I simply stated the above information and asked about availability for what I was interested in. I was literally told “you’re welcome to stop by, I can’t give you specifics.” I’m beyond shocked, even though I thanked the person on the line, I should not have. They hung up immediately. I hope you realize you just lost a customer, I will not be going out of my way for TERRIBLE customer service, I am so disappointed.😬

It's Christmas time at Shady Hill. The Shady Hill elves will be busy over the next few weeks. There are several varieties of poinsettia to choose from and soon, wreaths and kissing balls will be available. It's definitely worth stopping by.

We bought a house in which a $25k patio was installed with in-paver lights in 2019. I have the receipt that it was installed by Shady Hill Greenhouse Nursery, so I called them for help. Bob came out on September 8 to look and he told me he had to talk to the “light” person and he would get back to me. I have never heard back from him despite multiple calls to Shady Hill. This is horrible customer service!!!! If you can’t fix it, just tell me. Don’t just leave me hanging and my having to call you back multiple times. It is now November 17, and I STILL haven’t heard back. So over 3 months later, I’ll call around to different businesses and I will NEVER buy anything from Shady Hill!!! Oh and by the way, I spent a TON of money there when my daughter was getting married in 2023. Not one more cent will go to them from me!!! Shady is a good name! Update: A few hours after posting this review, Bob called me. He is ordering the lights. Said he thought I didn’t want them because they were too expensive.

Love Shady Hill Greenhouse-Nursery! All beautiful. All kinds of plants, flowers. Trees etc. Professional, friendly, knowledgeable and great atmosphere. Highly recommend 👌

Best greenhouse and nursery in Londonderry! The owners were kind enough to bail us out in a pinch when Shaw's did not complete our order of 20 poinsettias for the Christmas service at Londonderry Presbyterian Church. Shady Hill greenhouse nursery went above and beyond to help us rectify the situation that Shaw's put us in so the most beautiful poinsettias could be at the Sunday service in the morning. Shady Hill greenhouse nursery has a new set of lifetime customers and we will come here for all of our floral needs in the future.